Collected Thoughts

Schools started here today. Which hopefully means the end of the kids department getting completely destroyed. Saturday I was trying to do recovery in one area and had to give up and move to another section of kids because too many people were still shopping and as soon as I got something looking nice it got messed up again, like you couldn't tell I had done anything.

Yesterday it seemed to be Obvious question day. I had a customer who was holding some Small Girls clothes and asks me what size a small is, I wasn't sure if she had the little girls of the older girls and she tells me she's got the 7-16 size girls. I told her a small would be 7/8, and she asks me "so a 7 is the smallest size".

I had to try very hard not to be sarcastic when I said "yes, 7 is the smallest size in the 7-16 sizes".

And then later someone asked me about open fitting rooms so I directed them to the one in Juniors, referred to it as juniors and she says "oh you have a juniors department? where is it?" So I give her the directions again, but kind of downplay the fitting room part. I was pointing because we were over half way from it- all she had to do was walk to the end of the building and it was the corner the walk way deadended in, she'll see the clearance and where the fitting rooms are and that's where it starts (at least on that side). She then asks where I said the fitting rooms were.


Which is a little less frustrating than when someone asks if something is availble in a certain color and I say no it's only available in black (for example) and then they keep asking about different colors. Nope, not red, not white, not beige, only black. That's it.

My team lead left, well he got promoted.. our former manager (who is now a regional manager) recruited him to be a team manager at a store where he is based and our store tried to offer him more money and a promotion but it would have been more sales focused and he didn't want that. Plus moving gave him a fresh start where people would only know him as a manager.

The team lead that was supposed to switch into his place gave his notice. So now we are down an operations lead and a fufillment lead. Which is not where we want to be at this point in Q3. I don't know what they are going to do. I'm hoping they can get someone from another store to transfer in at one of the positions because we don't need 2 brand new people coming in.

Several other people have left. One person left because she didn't like how much she was getting paid (she actually told me at one point and I don't blame her for that) and she felt like she was constantly singled out by managers and getting in trouble. That was more her fault, when she first started she would wander from where she was supposed to and they were constantly having to page her to get her back to her area. Sometimes she was doing go backs but she would chat or whatever. And she would shop on the clock AND hoard stuff for herself. She got transferred to a different department and the wandering kind of stopped but I know she was still holding stuff to buy and getting talked to about that. So she developed a rep and then didn't do anything to correct it.

Racist Co Worker is quitting! I think next week is her last day. I overheard someone saying she had changed her mind a few times but I think she has a definite end date and I don't think they'll let her change it. I'm sure I have other co workers who are racist but she is the only one who lets that come out at work.