posted by
askye at 11:58am on 16/10/2004
Even though I was told I paid off the late balance on my old number, but couldn't keep my number and was assigned a new one, I'm getting charged for my old phone number.
The phone company service rep first told me that the old number was showing a 0 balance. Great I tell him what can you do about this bil I keep getting. Oh, no, wait, the guy says, you oew 104 dollars. Do you want to pay that along with the past due balance on your current phone number.
Now, why would I want to pay for a number that I don't have and can't use and got cancelled?? Then he asks which one do I want. I don't really have a choice the new one is the one that works.
So now I have to get my bank statement (i'm really lame about keeping up with those) and send it in asking that they stop charging me. And I wouldn't be in this problem if that one Sprint rep hadn't hung up on me in the middle of my sentence when I was trying to clarify something.
The phone company service rep first told me that the old number was showing a 0 balance. Great I tell him what can you do about this bil I keep getting. Oh, no, wait, the guy says, you oew 104 dollars. Do you want to pay that along with the past due balance on your current phone number.
Now, why would I want to pay for a number that I don't have and can't use and got cancelled?? Then he asks which one do I want. I don't really have a choice the new one is the one that works.
So now I have to get my bank statement (i'm really lame about keeping up with those) and send it in asking that they stop charging me. And I wouldn't be in this problem if that one Sprint rep hadn't hung up on me in the middle of my sentence when I was trying to clarify something.
(no subject)