FUCK!!~

[askye]

My computer is now WORSE than when I first started calling them today. And I disconnected the phone (on accident) right when they were going to set me up to have a case manager call. Because they were saying the only way to fix the problem (their help peson caused) was a full system recovery.

I've already done two. I draw the line.

So I have a firewall that doesn't work. Antivirus that doesn't work. and I still can't get several programs to acknowledge my internet connection.

Maybe after dinner I'll call.

Comments

[darth-spacey.livejournal.com]

Jeepers. Where are you, geographically, again? ISTR Florida, right? I'd offer to fix it myself if you were within range.

It's all still under warranty, right? Can't you just RMA it, and get a replacement?

[askye.livejournal.com]

Teh first peson I talekd to last night didn't really seem to understand waht I was saying and as soon as I said something that probably deviatated from teh script she was thrown. When I first explained the problem she kept telling me to open my browser and go to a website, even though I told her that wasn't the problem and I could access websites, etc.

And when she was having me do the Hijack thing, I think what I saw and what I was supposed to be seeing were different and that totally messed her up.
I was doing a mad straightening up for the cable people and Ineed to find all the stuff that came with the computer.